5/26/2023 0 Comments Office removal tool![]() The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs. The table below provides information such as scenario type, data collection source, data collection path and data collection files. To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row. Make sure to check all the noted locations for potential license types, which include vNext, Shared Computer Activation, and legacy licenses. If you are unable to sign in, your log files will not be sent to Microsoft. Part 1: Remove previous Office activations Check for and remove existing licenses on the device. Note, if you are not signed into the Support and Recovery Assistant when you click Send, you will be prompted to sign in. The following image is an example screen where log files are collected during a scenario and there are options to view the log files and to send the logs to Microsoft. I ran it as administrator and went through choosing Office 365. ![]() The only time you would want to send log files from the Support and Recovery Assistant to Microsoft is when you are working with Microsoft Support and the log files need to be reviewed. Uninstall EasyFix / Fixit tool to remove Office not working I am trying to do a complete removal of Office 365 using the uninstall tool found under option 2 here: Uninstall Office from a PC - Office Support I downloaded the file SetupProdOffScrub.exe. SaRA is a desktop client that enables Microsoft customers to troubleshoot and. Close windowDirectX End-User Runtime Web Installer. At the bottom of the browser window, select Run to launch the SetupProdOffScrub.exe file. Download DirectX End-User Runtime Web Installer. Important Selecting a language below will dynamically change the complete page content to that language. When you run a scenario in the Support and Recovery Assistant, some log files may be created and you will be given an opportunity to send these files to Microsoft. Microsoft Support and Recovery Assistant.
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